Frequently Asked Questions
We have 4 different sizes available; child, small, medium, large. Child is recommended for children ages 3-10. Small is recommended for more narrow/petite faces. Medium is about the same size as a standard medical mask and recommended for teenagers and adult women. Large is recommended for adult men and the elderly. If still unsure you can check the measurements below.
Child – 4 in x 7 in Small – 4.5 in x 7.5 in Medium – 5 in x 8 in Large – 5.5 in x 8.5 in
Unfortunately, we do not accept returns. If you are unhappy with the mask please contact us by email email@example.com so we can sort it out.
We cannot guarantee that this mask will protect you from getting or transmitting the virus, however, all our masks follow all CDC guidelines for homemaking safe masks and pass the CDC flame test. We recommend you click here to read the CDC’s guidelines on wearing and caring for cloth face masks.
Yes! You should wash your masks after every time you go out. Care Instructions: Machine wash on delicate with cool water. Tumble dry low and remove promptly, or hang to dry. If you choose to iron, avoid elastics and nose bridge.
Yes! We offer a customizable logo mask for businesses. If interested, please contact us at firstname.lastname@example.org.
All of our masks are handmade to order and it takes us about 1-2 weeks to complete your order depending on how many orders are ahead of yours. Shipping takes an extra 2-3 days if within the US. We will notify you when masks are shipped/ready for pickup via email. Thank you for your patience!
Our masks do not have a fixed price, you can choose how much you want to donate! There is a minimum donation of $5 per mask and a recommended donation of $10 per mask.
You can donate by purchasing a mask. When selecting a mask style and size, you will be prompted to “name your price.” You will complete your donation when going through the checkout.
Yes! You can donate to us through our PayPal. You can also contact us by email if you would prefer to send a check or cash donation.
Our ultimate goal is to get as many masks out to those that need them. If you are unable to donate at this time, please contact us at email@example.com and we will get you the masks that you need.
You can view our impact page to see where our donations are going for the month. All of our profits are donated, but this is after subtracting shipping and materials costs, which is roughly $1 per mask.
Email us firstname.lastname@example.org or find us on Instagram @solidarity.masks!